Frequently Asked Questions
What is your shipping policy?
We offer free shipping on purchases over $45, and flat-rate shipping of $5 under $15 and $8 under $45.
When will I receive my items?
The COVID-19 pandemic has posed shipping challenges due to ongoing global delays. To adapt to this, we have partnered with fulfillment centers around the US and abroad to get our products to your door as quickly as possible. Most apparel will arrive within 2 weeks and toys no more than 3 weeks. Your items may arrive separately and tracking information may be limited, so please reach out to us and we will provide what details we can! Thank you for understanding!
​
* ADDITIONAL SHIPPING DISCLOSURE - logistics are hard-pressed as we head into the holidays, so you may experience additional delays.
What payment methods do you accept?
We process debit and credit card payments, Paypal, Klarna, and Sezzle. We are also in the process of adding Afterpay to give you maximum payment flexibility!
What is your return policy?
We proudly offer a replacement or refund in the case of a documented product defect. Unfortunately we are currently unable to process returns, but we look forward to adding return processing as we grow. In the meantime, please reach out if you have any issues with the quality of your items. If your anywear is lacking in any way, we will make it right. Your satisfaction matters to us!
How can I get in touch?
You can reach us at contact@addiandcora.com
We look forward to hearing from you! Please allow 1-2 business days for a response.
Are you accepting Brand Representatives?
Yes! We are always looking to add loungewear-obsessed littles to our brand family. Visit www.addieandcora.com/ambassador to apply!